Privacy Policy
Privacy Policy
At Laura’s Closet, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. General Information
This website is operated by Laura’s Closet, based in Vancouver, Canada.
If you have any questions regarding this Privacy Policy or the way we process your data, you may contact us at:
Email: info@lauraclosetshop.com
2. Information We Collect
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
- IP address
- Browser type
- Device information
- Time zone
- Pages visited
- Referral source
- Purchase behavior
We may also collect personal information that you voluntarily provide, including:
- Full name
- Shipping address
- Billing address
- Email address
- Phone number
- Payment information
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Improve our website and services
- Send order confirmations and shipping updates
- Prevent fraud and unauthorized transactions
- Send promotional emails and special offers (if subscribed)
4. Website Security
Our website uses SSL encryption technology to ensure that your personal information is transmitted securely.
While we take appropriate measures to protect your information, no online transmission or storage method can be guaranteed to be completely secure.
5. Cookies
Laura’s Closet uses cookies to improve your browsing experience and optimize website functionality.
Cookies help us:
- Remember your preferences
- Improve website performance
- Analyze visitor behavior
- Personalize content and advertisements
You may disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain website functions.
6. Customer Accounts
When creating an account or placing an order, you provide personal information necessary for processing purchases and managing your account.
You may request account deletion at any time by contacting us at:
We retain order information only as long as necessary to comply with legal, accounting, or tax obligations.
7. Marketing & Newsletters
If you subscribe to our newsletter, we may send you updates regarding:
- New arrivals
- Seasonal collections
- Exclusive promotions
- Store news
You can unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
8. Order Processing & Payment Providers
To complete transactions and deliver orders, we may share necessary information with trusted third-party providers including:
- Payment processors
- Shipping carriers
- Fraud prevention services
We work with secure payment providers such as:
- PayPal
- Shopify Payments
- Credit card processors
Payment information is processed securely and is never stored directly on our servers.
9. Shipping Providers
To deliver your orders, we may share relevant shipping information with logistics and delivery partners operating within Canada and internationally.
This may include:
- Your name
- Delivery address
- Contact information
10. Social Media & Advertising
Laura’s Closet may use advertising and analytics services including:
- Facebook Pixel
- Instagram integrations
- Google Analytics
- Google Ads Remarketing
These tools help us understand website performance and improve advertising relevance.
Third-party platforms may use cookies and tracking technologies to personalize advertisements based on your browsing activity.
You may manage your advertising preferences through your browser settings or through the settings provided by these platforms.
11. Analytics
We use analytics tools to better understand how visitors interact with our website.
This information may include:
- Pages viewed
- Time spent on pages
- Navigation behavior
- Device information
The information collected is used solely to improve website performance and customer experience.
12. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to certain processing
- Withdraw consent for marketing communications
- Request a copy of your stored data
To exercise any of these rights, please contact us at:
13. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Meet legal obligations
- Resolve disputes
- Enforce store policies
Once information is no longer required, it is securely deleted.
14. Updates to This Policy
Laura’s Closet reserves the right to update or modify this Privacy Policy at any time to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page.
Contact Information
Laura’s Closet
Vancouver, Canada