Shipping Policy
Order Processing
At Laura’s Closet, every order is carefully prepared to ensure quality and accuracy.
Please allow 1–3 business days for order processing before shipment. Orders placed during weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Time
Estimated delivery times are typically between 5–15 business days depending on your location and shipping conditions.
We work with trusted shipping partners to deliver your order safely and efficiently.
Please note that shipping times may occasionally vary due to:
- High seasonal demand
- Carrier delays
- Customs processing
- Weather conditions
- International transportation disruptions
We appreciate your patience and understanding during these situations.
Free Shipping
Laura’s Closet proudly offers free shipping on all orders.
No minimum purchase is required.
Placing an Order
Ordering from Laura’s Closet is simple:
- Select your favorite items and add them to your cart.
- Proceed to checkout and confirm your shipping information.
- Complete your payment securely through our SSL-encrypted checkout system.
- Receive your order confirmation email.
Tracking Your Order
Once your package has been dispatched, you will receive a shipping confirmation email containing your tracking number.
Please allow a short period for tracking updates to become active after shipment.
Shipping Insurance
To provide additional peace of mind, Laura’s Closet offers optional Shipping Insurance at checkout.
Shipping Insurance helps protect your order against:
- Lost packages
- Damaged shipments
- Items arriving in unusable condition
Insurance Coverage
Lost Packages
If your insured package is confirmed lost during transit, we will arrange a replacement order at no additional cost.
Damaged Items
If your package arrives visibly damaged or opened, please contact us with photos within 7 days of delivery so we can assist you promptly.
How To Submit an Insurance Claim
To request assistance regarding a protected shipment, please contact:
Include:
- Your order number
- Tracking number
- Photos of damage (if applicable)
- Description of the issue
Our support team will review your request and provide a suitable solution as quickly as possible.
What Shipping Insurance Does Not Cover
Shipping Insurance does not apply to:
- Incorrect shipping information entered at checkout
- Packages marked as delivered by the carrier
- Theft after confirmed delivery
- Delays caused by customs or shipping carriers
Customer Support
If you have any questions regarding shipping, delivery updates, or order assistance, our customer support team is happy to help.
Laura’s Closet
Vancouver, Canada
Email: info@lauraclosetshop.com